Do you ship outside the US . We only ship within the US (48 states)with a credit card that has a us billing address associated with it.
Confirm Your Delivery Address Please make sure your shipping address is correct.
What information do you collect from me When you submit your order to The Branded Agent this allows us to fulfill your order and to contact you should the need arise. Information gathered on this site will be used for delivery of your items .
How long does delivery take. The time it takes to process your order usually are 1-4 business days and should be a added to your delivery time. Please keep in mind it can take 6 business days to ship across country. Custom Orders Will Be Quoted.
How do I change or cancel my order You may change or cancel your order as long as the order has not been processed or shipped.
What about sales tax? We charge 7% Florida sales tax for the State of Florida
My order does not arrive in time for my event We are not responsibe for missed events. It is the customers responsibility to review the processing PLUS shipping time that is required for the item they are ordering . Please allow enought time for processing and shipping before your event.
How are orders shipped? We ship Ground FedX. If you need us to ship Overnight or 2-Day Air please contact us (904) 460-2376 and we will be happy to accomodate you.